Thread: Has anyone else had problems with Family Tree Maker?

baggiebabe1987 · 29-05-2008, 03:49 PM

I've had Family Tree Maker 2008 for a couple of months now, and its been working fine up until yesterday afternoon when I tried to load it and it came back with an error message: "Family Tree Maker has encountered a problem and needs to close" - oh dear.

I've looked elsewhere for help, and followed advice about reinstalling, .Net Frameworks etc, but nothing seems to be working, and I'm still getting the same error message. Even worse is the fact that all of my data is on there, and I haven't got all of it backed up yet.

Hope someone can help!!!

Thanks

Chris · 30-05-2008, 11:38 AM

Ive same problem with mine , only when i tried to reinstall is this to prevent being passed on to others so im awaiting sites tree-maker

baggiebabe1987 · 30-05-2008, 11:51 AM

I managed to fix mine after much huffing and puffing last night, it turned out to be a rather simple solution - I disconnected from the internet while I reinstalled, preventing the automatic registration as well as stopping the download of the latest update, and it started up right as rain. As you say, perhaps it is to prevent it being passed on..

Chris · 30-05-2008, 12:35 PM

Will give that a try too thanks x

29-05-2008, 03:49 PM	#1 (permalink)
baggiebabe1987 Committed Member Join Date: Apr 2008 Posts: 50	Has anyone else had problems with Family Tree Maker? I've had Family Tree Maker 2008 for a couple of months now, and its been working fine up until yesterday afternoon when I tried to load it and it came back with an error message: "Family Tree Maker has encountered a problem and needs to close" - oh dear. I've looked elsewhere for help, and followed advice about reinstalling, .Net Frameworks etc, but nothing seems to be working, and I'm still getting the same error message. Even worse is the fact that all of my data is on there, and I haven't got all of it backed up yet. Hope someone can help!!! Thanks
	Interested in: Hayward, Wesson, Williams, Iliffe, Tolley, Connell, Brierley, Berwick, Whitehouse.

30-05-2008, 11:38 AM	#2 (permalink)
Chris Ancestry Aid Owner Join Date: Dec 2005 Location: UK - England Posts: 4,733	Re: Has anyone else had problems with Family Tree Maker? Ive same problem with mine , only when i tried to reinstall is this to prevent being passed on to others so im awaiting sites tree-maker
	Chris Ancestry Aid Owner

30-05-2008, 11:51 AM	#3 (permalink)
baggiebabe1987 Committed Member Join Date: Apr 2008 Posts: 50	Re: Has anyone else had problems with Family Tree Maker? I managed to fix mine after much huffing and puffing last night, it turned out to be a rather simple solution - I disconnected from the internet while I reinstalled, preventing the automatic registration as well as stopping the download of the latest update, and it started up right as rain. As you say, perhaps it is to prevent it being passed on..
	Interested in: Hayward, Wesson, Williams, Iliffe, Tolley, Connell, Brierley, Berwick, Whitehouse.

30-05-2008, 12:35 PM	#4 (permalink)
Chris Ancestry Aid Owner Join Date: Dec 2005 Location: UK - England Posts: 4,733	Re: Has anyone else had problems with Family Tree Maker? Will give that a try too thanks x
	Chris Ancestry Aid Owner