Thread: Help please I can't see my tree

I have not been able to access my family tree for a few days. I log on to it and another screen comes up with "Done" in the bottom left hand corner but the rest of the screen is blank. Am I doing something wrong? Regards Heather

I can't see mine either.

Sometimes I just get a blank screen. Sometimes The Treemaker home page comes up, so I put in my user name and password, but when I click on ' login ' the page goes blank again.



anny

Hi Heather and Annie,



We are aware of the tree problem. It might have to wait until Jon is here to deal with it. It has only occured since the server was last updated so it might mean that Jon now needs to update something on the treemaker. Although the names cannot be seen on the tree, they are still there. We are sorry for any inconvenience.



http://www.ancestryaid.co.uk/boards/showthread.php?t=10785

Okay, Star, thankyou.