Thread: I am Stuck.please help with private messages.

Lincs Lady · 25-05-2008, 03:20 PM

Please help me, although I joined some time ago,I have only just got back here.

I have a message in my in box,and I can't get into it,I have clicked on In Box, but still I cant get into it to read the message.
Can some one please tell me what to do, I have searched for Help or Tips for starters but cant find them either!!!
Many thanks
Sheila

gillian · 25-05-2008, 03:41 PM

Hi Lincs Lady - I have just moved your post to the best place to get help with this sort of query - I hope you don't mind. I would usually have sent you a private message but thought you might not be able to open it!
If you have the inbox and the message is listed - just click on the title.
For general guidelines click on FAQ on the brown bar at the top of the forums page - there is a lot of information there. Go down to the bottom of the first page there are 3 links - click on them to learn how to use the site.
Don't worry - you'll soon get to grips with it - if I did then you can!
Or just post again for help.
Look at the social groups - they are new and haven't really got going but there is one for people like us!
Good luck
Gillian

pejay · 25-05-2008, 03:47 PM

Hi there all I do is log in,click on box top right where it says welcome on the bit that says private messages in blue, and scroll down a little bit, your message should then show. Hope this helps.

Lincs Lady · 25-05-2008, 03:48 PM

Many Thanks Gillian,

I will do as you advise.

Sheila

Jon · 25-05-2008, 03:53 PM

Hi Lincs Lady,

Try clicking this link:

Edited: Link Now Removed

Should take you to your pm.

regards

Lincs Lady · 25-05-2008, 04:16 PM

Thank you pejay for your reply.

Thank you Jon I did as you said and got my message, I must try and get the hang of things on here.....there are so many helping hands,just waiting to get me going.

Sheila

Lincs Lady · 25-05-2008, 08:21 PM

Hello Jon ...me again I have another message.

Could you give me that link again to get into my messages please.
I just cannot get in there myself !!! I just keep getting the same page that tells me I have a message and "click here"

I am sorry to bother you again, but after I see this message I think I will call it a day,its got me beat.
Obviously this site is just not for me.

Thank you very much for your help

Sheila.

Jon · 25-05-2008, 08:28 PM

Hi Lincs,

please dont give up. We will get there in the end. here is a link to your messages:

http://www.ancestryaid.co.uk/boards/private.php

The easiest way to get to your messages is by clicking the small link that says "Private Messages" below the Welcome message in the top right corner of the forums.

Failing that, click on the "Your Account" link at the top of the forums. In the new page look for the header "Private Messages" below that are some links. The top one is "List Messages", this will take you to your private messages.

Let me know if you need more help, you are being no bother at all, I am happy to help.

Regards

slizzy · 25-05-2008, 08:51 PM

Hi Sheila,

Please don't give up on the site. Everyone here is more than willing to help members' who experience difficulties. I too, when I first joined couldn't navigate everything immediately but learned with the benefit of time. You, I'm sure will do too. Don't be afraid to ask whatever you need to know, we are a patient bunch and don't feel exasperated by members' not understanding certain aspects. Remember, we've all been 'new' once - and fumbled our way around, and with that in mind we are extremely understanding, and truly want to help members' feel comfortable and welcome. As Jon said ....... you are being no bother at all, the opposite infact, as it is beneficial to AA to receive your feedback. Many thanks.

Kind regards.

Slizzy

Lincs Lady · 25-05-2008, 09:27 PM

Many thanks for your kind words Slizzy, I was begining to think the old grey matter was deserting me!!

Jon very kindly put it in simple terms for me.I did do as he said and got in there....At Last.

I didnt know I had to click "Today" for my messages to appear.........no fool like and old one!!!

I look forward now to being one of the "crowd"

Kind Regards

Sheila

25-05-2008, 03:20 PM	#1 (permalink)
Lincs Lady Advanced Member Join Date: Jul 2007 Posts: 154 Total Awards: 2	I am Stuck.please help with private messages. Please help me, although I joined some time ago,I have only just got back here. I have a message in my in box,and I can't get into it,I have clicked on In Box, but still I cant get into it to read the message. Can some one please tell me what to do, I have searched for Help or Tips for starters but cant find them either!!! Many thanks Sheila

25-05-2008, 03:41 PM	#2 (permalink)
gillian Ancestry Aid Staff Join Date: Dec 2005 Location: Leicester Posts: 2,585 Total Awards: 4	re: I am Stuck.please help with private messages. Hi Lincs Lady - I have just moved your post to the best place to get help with this sort of query - I hope you don't mind. I would usually have sent you a private message but thought you might not be able to open it! If you have the inbox and the message is listed - just click on the title. For general guidelines click on FAQ on the brown bar at the top of the forums page - there is a lot of information there. Go down to the bottom of the first page there are 3 links - click on them to learn how to use the site. Don't worry - you'll soon get to grips with it - if I did then you can! Or just post again for help. Look at the social groups - they are new and haven't really got going but there is one for people like us! Good luck Gillian

25-05-2008, 03:47 PM	#3 (permalink)
pejay Advanced Member Join Date: Aug 2006 Location: lincolnshire Posts: 390 Total Awards: 2	re: I am Stuck.please help with private messages. Hi there all I do is log in,click on box top right where it says welcome on the bit that says private messages in blue, and scroll down a little bit, your message should then show. Hope this helps.
	pejay looking for Brown, Twizell, Storey, & Fenwick from Northumberland. Parkinson from Lincolnshire & Kelly, Kinsella & Mcguire from Ireland

25-05-2008, 03:48 PM	#4 (permalink)
Lincs Lady Advanced Member Join Date: Jul 2007 Posts: 154 Total Awards: 2	re: I am Stuck.please help with private messages. Many Thanks Gillian, I will do as you advise. Sheila

25-05-2008, 03:53 PM	#5 (permalink)
Jon Webmaster & Developer Join Date: Dec 2005 Location: UK - England Posts: 945	re: I am Stuck.please help with private messages. Hi Lincs Lady, Try clicking this link: Edited: Link Now Removed Should take you to your pm. regards Last edited by Jon; 25-05-2008 at 05:28 PM.
	Jon Ancestry Aid Webmaster & Developer

25-05-2008, 04:16 PM	#6 (permalink)
Lincs Lady Advanced Member Join Date: Jul 2007 Posts: 154 Total Awards: 2	re: I am Stuck.please help with private messages. Thank you pejay for your reply. Thank you Jon I did as you said and got my message, I must try and get the hang of things on here.....there are so many helping hands,just waiting to get me going. Sheila

25-05-2008, 08:21 PM	#7 (permalink)
Lincs Lady Advanced Member Join Date: Jul 2007 Posts: 154 Total Awards: 2	re: I am Stuck.please help with private messages. Hello Jon ...me again I have another message. Could you give me that link again to get into my messages please. I just cannot get in there myself !!! I just keep getting the same page that tells me I have a message and "click here" I am sorry to bother you again, but after I see this message I think I will call it a day,its got me beat. Obviously this site is just not for me. Thank you very much for your help Sheila.

25-05-2008, 08:28 PM	#8 (permalink)
Jon Webmaster & Developer Join Date: Dec 2005 Location: UK - England Posts: 945	re: I am Stuck.please help with private messages. Hi Lincs, please dont give up. We will get there in the end. here is a link to your messages: http://www.ancestryaid.co.uk/boards/private.php The easiest way to get to your messages is by clicking the small link that says "Private Messages" below the Welcome message in the top right corner of the forums. Failing that, click on the "Your Account" link at the top of the forums. In the new page look for the header "Private Messages" below that are some links. The top one is "List Messages", this will take you to your private messages. Let me know if you need more help, you are being no bother at all, I am happy to help. Regards
	Jon Ancestry Aid Webmaster & Developer

25-05-2008, 08:51 PM	#9 (permalink)
slizzy Ancestry Aid Staff Join Date: Aug 2006 Posts: 15,484 Total Awards: 8	re: I am Stuck.please help with private messages. Hi Sheila, Please don't give up on the site. Everyone here is more than willing to help members' who experience difficulties. I too, when I first joined couldn't navigate everything immediately but learned with the benefit of time. You, I'm sure will do too. Don't be afraid to ask whatever you need to know, we are a patient bunch and don't feel exasperated by members' not understanding certain aspects. Remember, we've all been 'new' once - and fumbled our way around, and with that in mind we are extremely understanding, and truly want to help members' feel comfortable and welcome. As Jon said ....... you are being no bother at all, the opposite infact, as it is beneficial to AA to receive your feedback. Many thanks. Kind regards. Slizzy Last edited by slizzy; 25-05-2008 at 08:58 PM.

25-05-2008, 09:27 PM	#10 (permalink)
Lincs Lady Advanced Member Join Date: Jul 2007 Posts: 154 Total Awards: 2	re: I am Stuck.please help with private messages. Many thanks for your kind words Slizzy, I was begining to think the old grey matter was deserting me!! Jon very kindly put it in simple terms for me.I did do as he said and got in there....At Last. I didnt know I had to click "Today" for my messages to appear.........no fool like and old one!!! I look forward now to being one of the "crowd" Kind Regards Sheila