Thread: Treemaker help please

i am so glad that someone eals is having trouble in accessing their tree i started today i put myself in and my mum and dad but now cant get back in HELP???

Hi Larika,



Are you logging in to the treemaker with the username and password that you registered the treemaker with ?

i have done all that and still cant get anywhere with it

Did you also register on treemaker before you began tree please

as far as i am awear i did

Hi Larika,



I have sent you a PM.



Kind regards

Hi Larika,



I sent you your username and password and I can see that you HAVE registered for a tree maker account, however, I can not see a tree grouped with your username.



This tells me that you have not created a tree yet. You may have simply not finished the final step.



Goto the tree maker, login and then click on Create A New Family Tree. Follow the steps until you are finished and you see you tree on a new page. This will signify that your tree has been created.



If you need any more help then please feel free to respong in here.



Kindest regards