Ancestry Aid Genealogy and Family History Forum - View Single Post

lozzie · 29-11-2006, 11:03 AM

I decided that BT was maybe not the best package on broadband........so i looked around net to compare...and found another supplier for £20 per month... yase..eventually I could save money!

Sooooooooo...i phoned BT beginning of Sep..an told them I was considering leaving.......at that point I was pying £24.99 a month...

They sed......oh well we can offer you £5 a month discount off your plan....hey thats cool i sez.....no messing sbout changing companies...and now only pay £19.99 a month

UNTILLLLLLLL.................this morning ....wen me BT Bill dropped through the door

What they have actually done............is INCREASE my subscription to £26.99 a month THEn given me a £5 refund.....in arrears!!!

LMAO..so only giving me £3 a month

After spending the last 1/2 an hour on phone ...speaking to 4 diff peeps....they say their complaints department will phone me back within 24 hours

I NOT a happy bunny!

Loz

29-11-2006, 11:03 AM	#1 (permalink)
lozzie AA SUPPORTER Join Date: Dec 2005 Location: At Home Posts: 2,270 Total Awards: 3	BT........Argggggghhhhhhh I decided that BT was maybe not the best package on broadband........so i looked around net to compare...and found another supplier for £20 per month... yase..eventually I could save money! Sooooooooo...i phoned BT beginning of Sep..an told them I was considering leaving.......at that point I was pying £24.99 a month... They sed......oh well we can offer you £5 a month discount off your plan....hey thats cool i sez.....no messing sbout changing companies...and now only pay £19.99 a month UNTILLLLLLLL.................this morning ....wen me BT Bill dropped through the door What they have actually done............is INCREASE my subscription to £26.99 a month THEn given me a £5 refund.....in arrears!!! LMAO..so only giving me £3 a month After spending the last 1/2 an hour on phone ...speaking to 4 diff peeps....they say their complaints department will phone me back within 24 hours I NOT a happy bunny! Loz
	Loz *AKA Billie No Mates* *Researching: Me ancestors!!!!!*